22 Feb, 2024
quickbooks error 1310

How to fix QuickBooks Error 1310?

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QuickBooks, the renowned accounting software, is widely used by businesses to streamline their financial processes. However, like any other software, QuickBooks is prone to errors that can disrupt your workflow. One such error is QuickBooks Error 1310, which can occur due to various reasons and hinder your productivity. In this guide, we’ll delve into the causes of QuickBooks Error 1310 and provide step-by-step solutions to fix it effectively.

Understanding QuickBooks Error 1310:

QuickBooks Error 1310 is categorized as an installation error and typically occurs when users attempt to install or update QuickBooks Desktop software. It manifests with an error message indicating insufficient permissions or privileges to access a particular file or directory. The error may also mention a specific file path where the installation failed.

Common Causes of QuickBooks Error 1310:

  1. Insufficient user permissions: Users may encounter Error 1310 if they don’t have adequate permissions to modify or access certain files or folders during the installation process.
  2. Antivirus or security software interference: Sometimes, antivirus programs or security software installed on your computer may mistakenly identify QuickBooks files as potential threats and block their installation or modification.
  3. Corrupted installation files: If the QuickBooks installation files are corrupted or incomplete, it can lead to Error 1310 during the installation or update process.
  4. Cluttered Windows registry: An overcrowded or corrupted Windows registry can also trigger installation errors like QuickBooks Error 1310.

Step-by-Step Guide to Fix QuickBooks Error 1310:

Now, let’s explore the solutions to resolve QuickBooks Error 1310 and get your QuickBooks software up and running smoothly:
  1. Run QuickBooks Install Diagnostic Tool:

QuickBooks Install Diagnostic Tool is a specialized tool designed to automatically identify and fix installation-related issues. Follow these steps:
  • Download and install the QuickBooks Install Diagnostic Tool from the official Intuit website.
  • Run the tool and let it scan your system for any installation errors.
  • Once the scan is complete, restart your computer and attempt to reinstall QuickBooks.
  1. Disable Antivirus or Security Software:

Temporarily disable any antivirus or security software installed on your computer before reinstalling QuickBooks. Remember to re-enable it after the installation process is complete to ensure your system remains protected.
  1. Install QuickBooks as Administrator:

Right-click on the QuickBooks installation file and select “Run as administrator” to ensure that the installation process has sufficient permissions to access all necessary files and folders.
  1. Clean Boot Your Computer:
Perform a clean boot of your computer to minimize interference from third-party applications and services that may be conflicting with the QuickBooks installation. Here’s how:
  • Press Windows + R, type “msconfig,” and press Enter to open the System Configuration utility.
  • Go to the “Services” tab, check the box next to “Hide all Microsoft services,” and click “Disable all.”
  • Navigate to the “Startup” tab and click “Open Task Manager.”
  • Disable all startup items from the Task Manager.
  • Close the Task Manager and click “OK” on the System Configuration window.
  • Restart your computer and attempt to reinstall QuickBooks.

Repair Microsoft Office:

QuickBooks Error 1310 may also occur due to issues with Microsoft Office components. Repairing Microsoft Office can help resolve any underlying issues. To repair Microsoft Office, follow these steps:
  • Open the Control Panel and navigate to “Programs” > “Programs and Features.”
  • Right-click on Microsoft Office and select “Change.”
  • Choose the “Repair” option and follow the on-screen instructions to repair Microsoft Office.


QuickBooks Error code 1310 can be a frustrating obstacle in your accounting workflow, but with the right troubleshooting steps, you can resolve it efficiently. By following the solutions outlined in this guide, you can overcome Error 1310 and ensure seamless installation and operation of QuickBooks Desktop software. Remember to regularly update your QuickBooks software and maintain a clean system environment to prevent such errors in the future.


What does QuickBooks Error 1310 mean?

QuickBooks Error 1310 is an installation error that occurs when the software encounters issues accessing certain files or directories during installation or update processes. It often indicates insufficient permissions or conflicts with antivirus software.

What can cause QuickBooks Error 1310?

QuickBooks Error 1310 can be caused by various factors, including inadequate user permissions, interference from antivirus or security software, corrupted installation files, or problems with the Windows registry.

How can I fix QuickBooks Error 1310?

There are several troubleshooting steps you can take to fix QuickBooks Error 1310:

  • Run the QuickBooks Install Diagnostic Tool.
  • Temporarily disable antivirus or security software.
  • Install QuickBooks as an administrator.
  • Perform a clean boot of your computer.
  • Repair Microsoft Office, if applicable.

Can I prevent QuickBooks Error 1310 from occurring in the future?

While it’s not always possible to prevent errors entirely, you can take some preventive measures to minimize the risk of encountering QuickBooks Error 1310:

  • Regularly update QuickBooks and your operating system.
  • Maintain sufficient user permissions for QuickBooks installation and operation.
  • Exclude QuickBooks files and directories from antivirus scans to prevent false positives.
  • Keep your system clean and free from unnecessary clutter and registry errors.

Is there a QuickBooks support hotline I can contact for assistance with Error 1310?

Yes, Intuit, the company behind QuickBooks, provides customer support services for resolving software issues like Error 1310. You can contact QuickBooks support through their official website or by phone for personalized assistance with troubleshooting the error.

Will reinstalling QuickBooks resolve Error 1310?

Reinstalling QuickBooks may resolve Error 1310, but it’s essential to follow the recommended troubleshooting steps to ensure a successful reinstall. Simply reinstalling without addressing underlying issues may not fix the error.

Can QuickBooks Error 1310 cause data loss?

QuickBooks Error 1310 primarily affects the installation and update processes of the software and typically does not cause data loss. However, it’s crucial to address the error promptly to prevent any potential disruptions to your accounting data and workflow. Regularly backing up your QuickBooks data is always advisable to mitigate the risk of data loss due to unforeseen errors or issues.

Ask for expert help! 

Coming towards the end of this post, we hope that the information provided above will prove helpful in resolving the . If the error persists or if you encounter challenges while applying the suggested fixes, it’s advisable not to spend too much time attempting further solutions. Data damage problems can be sensitive, and attempting trial-and-error methods might lead to severe data loss.

Feel welcome to reach out to our professionals at Number. Our QuickBooks error support team is available 24/7 to assist you in resolving the issue without causing additional complications.

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