How To Fix QuickBooks Error Code 15222

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See what to do to fix QuickBooks error code 15222

Over the past few years, QuickBooks has become one of the best accounting software available today. It has changed the way of accounting, which brings many benefits to its users. In fact, many small and medium-sized businesses have benefited from QuickBooks. But because it is solid software, it often falls short of impressive work. Many users face QuickBooks errors which can be a problem especially if they are not resolved in time. One of the most common technical problems that users face is the QuickBooks error code 15222.  

QuickBooks Error Code 15222

In this article, we will discuss QuickBooks error code 15222 in detail. However, if you have any questions or need additional assistance, please contact QuickBooks error support providers.

What Causes QuickBooks Error Code 15222?

Usually, users get  QuickBooks error code 15222 when they try to download  QuickBooks Payroll or update  QuickBooks Desktop. 

  • Here are some reasons why this problem occurs. 
  • Any antivirus and firewall or antispyware, adware, and malware installed on your computer will see the QuickBooks Desktop update as a threat. 
  • Internet Explorer is not the default browser. 
  • Registered digital signatures do not work and are a feature of Internet Explorer. 

When users receive error message 15222, they cannot download a payroll or update QuickBooks Desktop. This is also because there is an active QuickBooks Payroll  on the computer 

Expected Result 

You can download updates for Payroll or QuickBooks Desktop. 

Troubleshoot QuickBooks error 15222. 

Follow the steps below to resolve QuickBooks error code 15222.

Solution 1: Update your QuickBooks master data file 

If you have anti-virus or anti-spyware installed on your system, you will need to update the applications listed below to enable certain exceptions.  

  • QB32.exe and qbupdate.exe processes 
  •,, and domains 

Solution 2: Install a digital signature certificate 

Another option is to install a digital signature certificate. The steps in this process are as follows. 

  • The first thing to do is close QuickBooks Desktop from your system. 
  • When QuickBooks is open, users may not be able to see the digital signature. 
  • Now find the file “QBW32.exe”, it is located in “C:\Program 
  • Files\Intuit\QuickBooks”. Now right-click on “QBW32.exe” and select “Properties”.
Install a digital signature certificate
  • After that, select the “Digital Letter” tab and make sure you have selected “Intuit Inc” from the list of signatures. 
  • Now select the “Details” option. 
  • After that, select the Show Certificate option in the Digital Signature Details window. 
  • Now select “Install Certificate” from the certificate window. 
  • After that, click the “Next” tab when the completion icon appears on the computer screen.  
  • Now go to the “Done” button. When finished, reboot the system.  
  • Now open QuickBooks to easily download the updates. 
  • Download the updates again.
  • Solution 3: Check your internet connection 

    You need to check “internet connection” and “modem settings” once.  

    Solution 4: Update your system’s antivirus and anti-malware 

Update Antivirus and Antimalware in Your System
  • Update your computer’s anti-virus, anti-spyware, and anti-malware software and set the following exceptions by adding the domain name provided – ‘’, ‘’, ‘’, ‘qbw32. exec and ‘qbupdate.exe’. 

    Solution 5. Disable Windows Firewall 

    • Follow these tips to disable the Windows Firewall. 
    • Click the “Start” button in the lower-left corner of the screen. 
    • Go to “Settings”. Next, click on the “Windows Security” option. 
    • Click Open “Windows Security” and then click “Firewall and Network Security”. 
  • Select “Public Network”, “Domain” and “Private Network” in order. 

Turn off “Windows Defender Firewall”, which includes network types. 

  • Check your internet connection: bypass the router 
  • Disconnect the “Ethernet cable” connecting the modem to the router. 
  • Then, connect the Ethernet cable directly to the system and “restart” the “router” again. 
  • Check if the system recognizes the associated system.

Solution 6: Use the QuickBooks Tool Center 

QuickBooks Tools Hub can detect and fix many basic errors. Here’s how to use it. 

  • Download “QuickBooks Tools Hub” (if you don’t already have it).
  • Start the “install” process.  Close QuickBooks. 
  • Open the downloaded file. To get started, follow the on-screen instructions and proceed with the “installation process”. 
  • Please read and agree to the “Terms”. 
  • When the installation is complete, double-click the icon to open the Tool Hub. 
  • Click “Program Issues”. 
  • Click on “Quick fix my app”. 
  • Open the QuickBooks Table. 
  • Open “data file”.

Solution 7: Set Internet Explorer as the default browser 

Sometimes the problem can occur when Internet Explorer is not set as the default browser. Therefore, Internet Explorer must be set as the default browser by following these steps. 

  • The user must first launch Internet Explorer. 
  • After that, go to the Tools tab and select  Internet Options
  •  Now go to the Programs tab and click on Default 
  • The user must click on the OK tab 
  • Finish the process by updating your QuickBooks software as well. This corrects the error to some extent.

Last words..! 

These steps are not that difficult and users can easily fix  QuickBooks error code 15222. But if the problem persists, ask QuickBooks Payroll Support for help. Get a workable solution to your QuickBooks problems from accounting experts.

One thought on “How To Fix QuickBooks Error Code 15222

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