How to fix QuickBooks Error OL-222

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QuickBooks Error OL-222 is a banking error that typically occurs when there’s a problem connecting to your financial institution while using online banking services in QuickBooks. This error can arise due to various reasons, including issues with your internet connection, problems with the bank’s server, or errors within QuickBooks itself.

When this error occurs, you might encounter a message stating that QuickBooks is unable to connect to the bank’s website or server, preventing you from updating your financial information or downloading transactions. Resolving this issue involves several troubleshooting steps to identify and address the underlying cause. Here’s a comprehensive guide to fixing QuickBooks Error OL-222:

QuickBooks Error OL-222.

Understanding QuickBooks Error OL-222

QuickBooks Error OL-222 is a common banking error that occurs during the online banking setup or while attempting to download transactions. It’s often accompanied by an error message indicating a problem with connecting to your bank or financial institution.

Troubleshooting Steps to Resolve QuickBooks Error OL-222

1. Check Internet Connectivity:

  • Verify that your internet connection is reliable and operational.
  • Try accessing other websites to verify your internet connection’s reliability.

2. Verify Bank’s Website Availability:

  • Go to your bank’s website through a web browser to check if it’s accessible.
  • If the site is down or facing technical issues, wait for it to be operational again.

3. Update QuickBooks:

  • Ensure QuickBooks is updated to the latest version available.
  • Update the software to the most recent release, as newer versions often include bug fixes.

4. Refresh Online Banking in QuickBooks:

  • Open QuickBooks and navigate to the Banking menu.
  • Choose the affected account and click on the Update or Refresh button.

5. Disable/Re-enable Online Services:

  • Disable online services for the impacted account in QuickBooks.
  • Re-enable online services and try to update/download transactions again.

6. Verify Account Information:

  • Check if the account details in QuickBooks match the information provided by your bank.
  • Ensure the account type, account number, and other details are accurate.

7. Temporarily Disable Firewall/Antivirus:

  • Sometimes, security software can block QuickBooks’ access to the internet.
  • Temporarily disable the firewall or antivirus and attempt to update transactions.

8. Use Manual Update:

  • If the automatic update fails, try manually downloading transactions from your bank’s website.
  • Import the downloaded file into QuickBooks using the appropriate import option.

9. Contact Bank Support:

  • If the issue persists, contact your bank’s customer support for assistance.
  • They might provide specific instructions or insights into any ongoing technical issues.

10. Seek QuickBooks Support:

  • If none of the above steps resolve the issue, contact QuickBooks support for further assistance.
  • Explain the steps you’ve taken and the specific error message encountered for quicker resolution.


QuickBooks Error OL-222 can be frustrating, but following these troubleshooting steps can help resolve the issue and restore your ability to connect and download transactions seamlessly. Remember to keep your QuickBooks software updated and maintain accurate account information for smooth online banking integration.

Always exercise caution when making changes to your financial software and consider backing up your data before performing troubleshooting steps to prevent any potential data loss. If the error persists, seeking assistance from your bank or QuickBooks support is recommended to ensure a prompt resolution.


Ask for expert help! 

Coming towards the end of this post, we hope that the information provided above will prove helpful in resolving the . If the error persists or if you encounter challenges while applying the suggested fixes, it’s advisable not to spend too much time attempting further solutions. Data damage problems can be sensitive, and attempting trial-and-error methods might lead to severe data loss.

Feel welcome to reach out to our professionals at Number. Our QuickBooks error support team is available 24/7 to assist you in resolving the issue without causing additional complications.

FAQs related to QuickBooks Error 15271

What causes QuickBooks Error OL-222?

QuickBooks Error OL-222 typically occurs due to issues with internet connectivity, problems with the bank’s server, incorrect account settings in QuickBooks, outdated software, or security software blocking QuickBooks’ access to the internet.

How can I check if my bank's website is causing the error?

You can verify this by accessing your bank’s website through a web browser. If the site is inaccessible or facing technical issues, it might be the cause of the error. Wait for the bank’s website to be operational again before attempting to update transactions.

Is updating QuickBooks necessary to resolve this error?

Yes, updating QuickBooks to the latest version can resolve many software-related issues, including OL-222. Newer versions often include bug fixes and improvements that might address the problem.

Should I manually download transactions if the automatic update fails?

If the automatic update in QuickBooks fails, manually downloading transactions from your bank’s website can be an effective alternative. Import the downloaded file into QuickBooks using the appropriate import option.

Why is it important to verify account information in QuickBooks?

Ensuring accuracy in account details—such as account type, account number, and other relevant information—in QuickBooks is crucial. Mismatched or incorrect account information can lead to errors while connecting to the bank’s server.

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