How to Fix QuickBooks Error Code 6010, -100?

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How to Fix QuickBooks Error Code 6010, -100?

Learn and master the best ways to resolve  QuickBooks error code 6010, 100 here: 

QuickBooks accounting software has contributed greatly to the growth and success of hundreds of thousands of businesses around the world. Thanks to its ease of use and wide range of functions, it is the first choice for small and medium-sized businesses. Intuit, the creator of QuickBooks, releases a new version every year and adds new and improved features to ensure it remains flawless. However, some problems appear on the screens of users. 

QuickBooks error code 6010 is a common error that users often face due to blocked internet access. If your antivirus or firewall is preventing QuickBooks from connecting to the network, this error may appear on your computer screen. Reinstalling QuickBooks Desktop can also cause this error. In this article, we will explain the causes of this error and possible solutions. 

When such an error occurs, you will see the following error message on your desktop:


If you received the warning message mentioned above, we recommend that you continue reading this article to the end. You should first perform the troubleshooting steps described in this article. Try one of the solutions and see if the problem is resolved. If the error persists, go to the next step. Alternatively, you can also call our support number ie. +91- 021365478985, and speak directly with our QuickBooks Desktop Support Team for quick and accurate solutions to all your accounting-related issues. 

What does QuickBooks error 6010, 100 mean? 

QuickBooks error codes 6010 and 100 indicate that QuickBooks cannot access or access the network due to firewall or antivirus settings. Another situation where this error occurs is when QuickBooks is reinstalled for some reason. However, these are just two different reasons that lead to this error. In this post, we will tell you about other common reasons that trigger this error and the solutions tried by our experts.  

What Causes QuickBooks Error 6010, 100? 

There can be several reasons for this error. Below are some of the most common causes of QuickBooks errors 6010 and -100. Going through all these reasons will help you find the right solutions for QuickBooks. There may be cases where more than one factor may contribute to the error. All in all, you don’t need to worry because the later parts of this article contain effective remedies to remove this error code from your system. The list of error causes includes:

  • When.ND files break with numbers. QBW and TLG and error code 6010 may appear. ND files are network files that are considered essential for QuickBooks to run smoothly. Any technical complexity of this file can cause such an error. 
  •  Firewalls or antivirus programs may not allow QuickBooks Desktop to access the network.  The system framework may need cleaning. Too much junk accumulating on your computer can also cause QuickBooks error code 6010. 
  • Any application that optimizes the system registry will delete QuickBooks-related registry files. The same can be harmful for other reasons. 
  • The user cannot access QuickBooks because antivirus programs such as  ESET NOD32 are causing blocking. If any third-party application downloaded for Windows deletes important registry files, it directly leads to error 6010. 
  • Your QuickBooks installation may have changed or been damaged. This can be caused by an incorrect installation of the QuickBooks software. 

 After going through these reasons, it is now time to move on to the next part where we will tell you about the various signs and symptoms associated with the error. 

QuickBooks Error 6010 Signs and Symptoms  

  • The main signs and symptoms of the error are listed below. These signs clearly indicate such an error. 
  • One of the most important signs can be a message indicating the problem on the screen itself. 
  •  If you cannot access the company file, this can be a direct sign of error 6010.  
  • If the company file is running on the host system, this can also be a sign of such a problem.

Fix QuickBooks error code 6010 100 

You can resolve QuickBooks error code 6010 by following the solutions below. If a method doesn’t work for you, skip it and try the next method. Also, try to follow the steps carefully without missing any steps.  

Solution 1: Repair the company file 

The first option is to repair the company file. When a company file is corrupted or damaged, this error can often occur. To repair your company, follow these steps: 

  • First, you need to open the folder where the company file is stored.
  • After that, locate the file with QBW extension.  
  • After that, you need to select the Copy option by right-clicking on it.  
  • The next step involves clicking the Paste option and then pressing the Ctrl key to open the QuickBooks application. 
  • After that, you will see Company not open.
  • For the next step, you need to click  Open or restore an existing company. 
  • Finally, run the company file and check if the error still exists or not.
  • Solution 2: End the processes and set QuickBooks to single-user mode 

    Another solution is to close the processes and then set  QuickBooks Desktop to single-user mode. The steps in this procedure are as follows. 

    • First, use administrator credentials and log in to your computer. 
    • Now press the Ctrl Shift Esc keys and launch the task.
  • Select the Users option. 
  • Highlight all QuickBooks-related processes like qbupdate.exe, EXE, and QBDBM.exe.
  • After selecting each process, click  End task in multitasking mode. 
  • You can check whether QuickBooks error 6010 is fixed or not by running the company file. If the error persists, you should proceed to the next solution.
  • Solution 3: Get help from QuickBooks Database Server Manager 

    There may be a situation where the above troubleshooting steps do not resolve error code 6010. If so, you need to use  QuickBooks Database Server Management. This utility resolves the extent of the error. Follow the easy next step  below:

  • First, you need to download QuickBooks Tools Hub and save it in the appropriate folder on your computer. 
  • You should then find the downloaded file called QuickBooksToolsHub.exe and double-click it to start the installation process. 
  • Next,  click  Allow this program to make changes to your computer. 
  • Now click  Next to install this tool on your system. 
  • Follow the previous step by touching the Next tab  Accept the license agreement and click  Install. 

Note: It takes a few seconds to install it on your computer system. When the procedure is finished, you must click Finish to complete the installation.

  • Once  QuickBooks Tools Hub is successfully installed on your computer system, launch it by tapping on its desktop. 
  • Now go to Network Issues in the Tool Center and click Manage QuickBooks Database Server to open QuickBooks Database Server Management.
  • Scan the Company file location and then click on the Scan Folders tab.
  • Next, browse and choose the Folder and files that store your company file (.QBW)
  • Hit on OK and then click on the Start Scan option.
  • After all the steps are completed successfully, you can now log in to your company files.
  • Solution 4. Rename the extension. ND 

    You should rename the extension to.ND, which can be a great solution to this error. For this, the following steps must be followed. 

    • Now you need to open the company file.ND extension. 
    • Also, make sure you are using the company where the error code is occurring. 
    • Right-click the file once you’ve found it. Select Rename from the right-click drop-down menu. 
    • When renaming, you must add “Old” as the extension (for example, My company.qbw.ND.old).
  • Now open the QuickBooks table and check if the QuickBooks error code 6010 has appeared.
  • Solution 5. Multi-user access hosting should be terminated 

    If you are still stuck by  QuickBooks error code 6010,  it is recommended that you stop hosting multi-user access. Here are the next steps to follow. Make sure you do these steps in the same order. 

    • First, open the QuickBooks software and select  File. 
    • Now you need to go to Utilities and then select Stop Multi-User Access Hosting. After this step, you should restart QuickBooks. 
  • After completing the previous step, click the Program Settings button and disable the Internet Monitor feature. 
  • If you have ESET NOD32 antivirus on your computer, you must rename the file by adding “.Old” to the extension.
  • When you’re done, restart QuickBooks. 
  • The error should be corrected. If it’s still there, move on to the next solution.

Frequently Asked Questions

  1. What is QuickBooks Error Code 6010, -100?

QuickBooks Error Code 6010, -100 is an error that occurs when you’re trying to open a QuickBooks company file, but QuickBooks can’t access it because it’s being used by another user or there is a network issue.

  1. Can multiple users access a QuickBooks company file simultaneously?

Yes, QuickBooks supports multi-user access. However, if multiple users try to access the same company file at the same time, it can lead to errors like Error Code 6010, and -100. It’s essential to set up multi-user mode correctly and ensure that only one user opens the file at a time.

  1. I’m still experiencing the error after trying the above steps. What should I do?

If the error persists, consider contacting QuickBooks support for further assistance. They can provide advanced troubleshooting and guide you through more complex solutions.

4.Can file corruption cause Error Code 6010, -100?

Yes, file corruption can be a cause of this error. If your company file is damaged, it may not open properly, leading to Error Code 6010, -100. Running the QuickBooks File Doctor tool may help in such cases.

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